Check Out Questions
How many items can I check out?
This total may include up to:
- 10 New Release DVDs (DVDs that are new to our collection)
- 2 Bestseller Express books
- 5 video games
- 1 video game console
- 5 read-aloud books
If your card type allows check out of these material types.
Note: This total refers to physical items that you can pick up from our shelves and is only for card types (such as Full Access and Limited Access) that have physical borrowing privileges. Digital check-outs, such as ebooks, do not count toward this total.
How many holds/requests can I place?
50 total. Mix and match from the following:
- Up to 5 on children's Read-Aloud books
- Up to 10 on New Release DVDs
- Up to 50 on 14-day DVDs
- Up to 50 on print materials and sound recordings
- Up to 10 on downloadable audiobooks and ebooks
Note: If your card does not have video privileges, you may not place holds on or request DVDs.
How can I renew items on the phone instead of calling the branch?
Call (219) 756-9356 for automated renewal
What's up with automatic renewals?
All Lake County Public Library patrons are automatically signed up for automatic renewals! This means that eligible items will renew themselves instead of becoming overdue, without you having to log in or call us to renew them.
If you're signed up for email or text notifications, you'll also get an email or text reminding you that your items have been renewed or letting you know if they were NOT renewed. The notification includes the adjusted due date to help you avoid late fees. You can also sign into your account at any time to check on the status of your items.
14-day loan period items (books, older movies, tv shows, magazines, etc) may renew 6 times (as long as no one has a hold on them). Bestseller Express books and New Release DVDs are not eligible for renewal.
Learn more about automatic renewals.
Can I check out magazines?
Yes! You can check out print magazines at any location. Full Access/Digital Access cardholders can check out digital magazines as well.
How do I request a specific periodical issue?
Go to the catalog and do a keyword search for the title of the magazine you're looking for. Limit by serial.
You may see two results that look like a match - click "Availability". If it says "MICROFILM" then check the other result. You should see a list of branches that have the magazine.
Click the plus sign to expand a branch's collection and the list of specific issues will appear. Click the HOLD symbol to place a hold by the issue you're looking for.
If you're not already logged in, you will be prompted to do so now. Once you're logged in, you can review your list of holds any time.
I'm reading a series and want to know how many titles there are total and what order they're in.
There are several ways to find out this information! Checking the author's website is often a good choice. You can also try Novelist, a database of nothing but books and reading suggestions.
To find a series using Novelist:
- Go to Novelist and type in the name of the series in the search bar (For example, Dresden Files).
- Click the blue "Series" tab at the top of your search results.
- Click the series you were looking for. You will be taken to a page of information about the series.
- Scroll down to see books in the series in order.
Why don't I have a Full Access Card?
Not all cities in Lake County contribute taxes to the Lake County Public Library; many belong to different library districts. If you do not pay taxes in one of our taxing districts, you are not eligible for a Full Access Card (see the different library districts of Lake County).
There are other ways to get Full Access Cards, however. Volunteers who contribute a certain amount of time to the library are eligible for special cards that provide full access among other benefits. Residents of other library districts may also subscribe to the library for $50/year (which is the amount that our taxpayers contribute!) to get full access.
Please see our Borrowing Privileges page for full information on what kind of card you can get.
I have fines. Can I pay online?
Sure! If your fines are $5 or more, you can log into your library account to pay them.
I forgot my PIN! Do I have to come in to the library to find out what it is?
Nope! If you have an email address on file with us, you can just go to My Account and click Forgot Your PIN?