• How do I apply while the library buildings are closed?
Print an application here. You can either mail it back to the address on the application, or scan it and email it to email@example.com.
• What books are included in the program?
See the full list of books the Imagination Library mails out here!
• How do I manage/make changes to my Imagination Library account?
3-5 business days after your application has been accepted, you'll receive an email from Imagination Library with log in instructions. Check your spam folder if you haven't gotten it!
Here is the log in page. You can go here to check your child's status, update your mailing address and email, and see what books are set to be mailed each month and when.
• How long before my child starts receiving books?
You start receiving books 6 - 8 weeks after applying.
• I think we missed a book delivery.
Books are usually delivered by the third week of the month, but they can arrive at any point during the month, right up to the last day.
If you didn't receive your delivery and your address is correct in your Parent Portal, complete a Post Office Help Request form. If the book is still not delivered within 7 days after submitting the form, submit a missing mail request with the Post Office.
If you need help, please contact us!