Technical Concerns (privacy, limits of use, etc.)
Q: How much data can I use?
A: We knew you were going to ask that, so we sprang for the unlimited data plan. Use as much as you like without worrying about deactivation or throttled speeds.
Q: Who's the service provider?
A: The library has partnered with Sprint to offer this service; the hotspots connect to Sprint's towers to provide your internet connection.
Q: Do the hotspots have content filtering? That is, will certain websites be blocked?
A: Nope. Please browse responsibly!
Q: What information about my internet usage is tracked by the library or the service provider?
A: The library does not track anything about your internet usage, including browsing history. Sprint may log the hotspot's physical location, but this data is aggregated and anonymized; the library does not access these logs. Sprint does not log browsing history.
Q: Can I use the hotspot internationally?
A: The hotspot will only work within the United States.
Q: How many devices can connect to the hotspot?
A: A maximum of 10 devices can be connected at once. Be aware that connecting multiple devices may slow down connection speed. Each hotspot connection is password protected to prevent unwanted devices from connecting.
Q: Can I use the library's hotspot to send/receive text messages?
A: Text messaging is not available; however, internet-based messaging services such as Apple's iMessage will work.